WhatsApp API Integration with SAP (Outbound Messaging)

Course Description:

Are you an SAP consultant or developer looking to integrate WhatsApp with SAP for sending real-time alerts, updates, or notifications?
This hands-on course will teach you how to connect SAP systems with the WhatsApp Business API (Cloud and BSP-based) to automate outbound messaging — all without middleware!

Whether you're a technical SAP ABAP consultant or a functional consultant exploring integration use cases, this course will give you the practical skills to start sending WhatsApp messages directly from your SAP system using Meta's official Cloud API and prepare you to scale with other third-party BSP providers like Twilio, AiSensy, 360dialog, and more

What You’ll Learn:

• Understand the difference between Meta's Cloud API and Business Solution Providers (BSPs) like Twilio, AiSensy, and 360dialog

• Set up your WhatsApp Business Account on Meta (WABA)

• Verify your Facebook Business Manager and configure access to Cloud API

• Perform API testing using Postman for outbound message templates

• Create a global SAP ABAP class to consume WhatsApp APIs

• Build a demo program in SAP to send outbound template-based messages

• Learn how to send messages to customers, vendors, employees, or other business partners using SAP data

Hands-On Activities Include:

• Real-time API testing using WhatsApp Cloud API in Postman

• Building a reusable ABAP class to send messages from SAP

• Creating and sending WhatsApp message templates

• Demo use case: sending messages from SAP to a mobile number

Tools & Technologies Covered:

• WhatsApp Business Account (Meta)

• Facebook Business Manager

• WhatsApp Cloud API

• Postman

• SAP ABAP (SE24, SE38)

• HTTP & JSON handling in ABAP